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Class Cancellation Policy
Frequently Asked Questions:
Cancellation or Transfer Policy: For cancellations, please contact us at least three business days prior to the first class date. We will withhold a $15 administration fee for all cancellations to offset our processing costs. Course registration fees are nonrefundable if you cancel with less than three business days notice. If you need to reschedule a class, you must notify us at least two business days prior to the start of the class. Students transferring more than one time will incur a $15 administration fee.
What is the minimum age to take a first aid or CPR Class? There is no Minimum age requirement. The participant should, however, be able to read at 8th grade level and have the physical stature and stamina to demonstrate the skills learned.
Does a course fee have to be paid in an advance? Yes, Fees are charged for all Health and Safety courses and must be prepaid. All registration is on a first-come, first serve basis. You are not registered in a class until we have received your payment in full and determined that space is available.
What should I wear? Wear comfortable, loose clothing that will allow kneeling and lying on the floor. Please bring swim attire for aquatic courses.
What kind of participation is needed for the class? Student are required to actively participate by demonstrating lifesavings and first aid skills, as well as pass a written exam with a score of 80% or better. Most classes require physical activities such as kneeling, moving about on the floor, and using physical effort to perform certain skills. If you have a medical condition that might prevent your from taking part in the session, we recommend you consult with your physician prior to enrollment and/or you may choose to audit the class (participate without certification). For multi-session classes, students are required to attend all class sessions to receive certificate. For details or to inquire about special accommodations, please contact Health & Safety Services at 1-877-519-5967.
Can I bring someone to the class with me (child, parent, and/or friend)? No, Childcare services are not available and guest/visitors are not permitted in the classrooms. Please make appropriate arrangements prior to class.
What if I’m late to call? Class starting times are firm; please report to class on time. Late arrivals may not be admitted. Ending times are approximate and may very depending on attendance.
What if I lose my certification card? If you lose your card and want a replacement, call 1-877-519-5967 to make a request. Replacement Card Cost $5.00
Do you offer scholarships? The American Red Cross is committed to providing basic safety courses regardless of the individual’s ability to pay. Limited scholarships are available on a case-by-case basis. For more information call 1-877-519-5967.
Why dies the American Red Cross charge for classes? The American Red Cross is a non-profit organization funding through United Way and financial contributions from the community. Many services, such as disaster relief and social services are free to those who need them. We charge a fee for our courses in order to recover some of our costs and maximize the use of our charitable dollars.
Parking: Parking is free at the downtown office as well as at all program locations. The Parking lot east of the Chapter Headquarters in Dayton can be used for day or night courses. Nearby commercial parking available for overflow park but may charge a fee.
Health Precautions: The American Red Cross follows the cleaning and decontamination guidelines set forth by the Centers for Disease Control (CDC). When the guidelines are consistently followed and basic personal hygiene is practiced, the risk of any kind of disease transmission during CPR is extremely low. However, certain conditions can increase your risk or other participants’ rick of exposure to infections. Please call ahead and request separate manikin if you have an acute condition such as a cold or sore throat, cuts or sores on your hands or around your mouth. A positive blood test for Hepatitis B, or if you have a chronic infection indicated by a positive blood test for antibodies to HIV, the virus that weakens the immune system and causes Aids. Any other special needs.
Course Materials: All participants will receive up-to date, comprehensive, easy to follow material to use during the course and later as a reference tool. The American Red Cross will provide any additional training supplies to you.